British Airways Business Class 777 Review – Ben Smithson is a senior writer at TPG UK. Originally from Australia, he is the author of basic points and miles on the U.K. site.
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British Airways Business Class 777 Review
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British Airways introduced its new Club Suite on the new Airbus A350 earlier this year Although the seats will be installed on all Airbus A350 aircraft when they are delivered to the new factory, BA now has a long and difficult task of re-engineering them. arranges these seats (or a similar one) on more than 100 large aircraft.
This process will take years, as only a few aircraft can be taken out of service for overhaul at a time. The first aircraft to receive the overhaul was one of BA’s oldest, a 22-year-old Boeing 777-200. The first commercial route is a round trip between London Heathrow (LHR) and New York-JFK on the BA173/112 circuit, and I jumped at the chance to try out the new Club Suite on the 777 a few days after the re- Complete setup
We received award availability almost four days before Flight BA112, which we decided on a seating map featuring the new Club Suites.
For a one-way flight, the best way to book is with British Airways Avios, which charges 50,000 Avios one-way in business off-peak and 60,000 off-peak. Fees, taxes and surcharges for the carrier are high, 504 pounds (or $630) from New York to London. We ended up paying with The Platinum Card® from American Express, which earned 5x Membership Rewards points per dollar spent on air travel.
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The taxes and fees associated with BA award tickets are high, but considering that round-trip flights regularly sell for $8,000+ on this route, it’s a small price to pay. And, with BA as a transfer partner for American Express Membership Rewards and Chase Ultimate Rewards, it’s easy to accumulate the points needed to book flights. Plus, there’s often a useful transfer bonus between one (or both) programs and British Airways, meaning you need even fewer points to earn an award.
[flight_stats ticket-class = “first” review-stat-section = “Ground Experience” tpg-rating = “15” tpg-rating-max = “20” tail = “G-RAES” age = “22” departure = ” 18″ departure-2=”44″ duration=”6″ duration-2=”30″ live-tv=”0″ tailcam=”0″ headphones=”0″ comp-alcohol=”0″ extra-pillows=” 0″ 0″ turndown-service = “0” /]British Airways operates from New York-JFK’s Terminal 7 with nearly a dozen departures from various London airports each day, usually in the evening. BA112 holds the honor of being the first evening departure (there is also a daily morning flight).
The advantage of being the first flight in the evening is that it is one of the quietest periods in Terminal 7. I arrived about two hours before the flight and was surprised to see the World Travel / Traveler World Plus queue.
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I was very pleased to see a separate World Club and First check-in area. This was definitely a nice touch, though the arrow pointers needed to be adjusted.
I was not happy when I saw a long line at the Club World check-in area and five slow moving check-outs. There were no stalls at the entrance, so I got in line and waited. It moved slowly, and I could see the Club World passengers around me getting frustrated.
When I finally got to the desk, the check-in agent happily told me the news that my flight would be in the new Club Suite. I smiled knowingly, because this was the exact reason I had booked this particular flight on this particular date.
With the boarding pass in hand for my chosen window seat in row 12, I made my way to the premium security line. This involved going through the First/Oneworld Emerald check-in area, which seemed much more comfortable and efficient than the Club World check-in area, as it is, I think!
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From there, it was a short walk to the expensive passport check, staffed by a very handsome and friendly officer, who jokingly suggested that the couple ahead of me sign their child up for international entry.
Security was fairly brisk by American standards, only marred by TSA agents yelling at anyone who dared to walk through the metal shoe scanners.
The desk agents were so busy complaining about their jobs to each other that they barely paused to check the poster.
Although I fly regularly to London and New York with TPG, I have never been to the BA JFK lounge. Given how many flights BA operates each evening, I expected the lounge to have a huge capacity but I was still pleasantly surprised by its size – it is
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Recently renovated (like the plane I was about to board!), everything was new, fresh and modern. There were spaces between some of the furniture and around the bars and dining areas. While that can help when the lounge is tight, 5pm felt the lounge was temporary, as if the furniture didn’t fit in the space it was placed in.
The lounge was busy but not closed. I loved the new black bars, where there was no waiting to be served. There was a variety of self-serve wines.
I also loved the unique Brewdog bar area, where you can pour yourself a few different beers. I usually hate lounge and co-op promotions, as they can ruin what can be an expensive experience, but where they do well like the Brewdog bar, they’re a great feature. A few passengers were excited to try some of the craft beers straight from the taps.
The living room was so big that even after taking the full course, I couldn’t decide where to sit. There didn’t seem to be much real food set out in the hundreds of lounge chairs, just some salad and cheese and make-your-own crackers.
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I saw a special place called The Brasserie, with the entrance guarded by a member of staff, who vaguely remembered something about the pre-lunch at Club World. There is no information about who made it and without access to this site, I was not advised to do this at the entrance or the entrance to the lounge.
Feeling a bit silly, I went up to the doorman and asked, “Am I allowed in here?” She looked at my passport and welcomed me inside. BA should advise business class passengers of their right to access this area rather than assuming they will have to do it themselves.
There were several hot food options, as well as a small à la carte menu. The drinks were the same as the main part of the lounge.
There were cafeteria tables throughout the room, and the wide open space again felt like a temporary space for furniture to be ordered elsewhere. The dining area was impeccable and the staff here were excellent – welcoming, friendly and helpful.
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Although drinks were originally to be collected by passengers themselves, refills were provided and delivered by lounge staff. The same few parents and their babies who came out of the premium security line were seated a few tables away from me, and the staff was there. Amazing baby.
If you have a Club World ticket from Terminal 7, make a beeline for the Brasserie. It really is a wonderful space and I’m really sorry I only have so little time there to catch the first BA flight in the evening. I would have happily lounged there for hours if my flight left late in the evening.
I left the lounge and went down to Gate 6, where my flight left. Terminal 7 was bright and beautiful this early evening.
When I reached the gate, five minutes before the scheduled boarding time, I was horrified to see groups 4 and 5 being called for boarding. I think this means that most of the plane is up, which makes pictures of the cabin difficult.
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I raced up to the 2nd group line (with my 2nd group on board), and the gate agent explained that due to the narrow aisles in the business class on this particular plane, they were pushed back to the front, just like World Travel passengers. they will not be able to pass Club World passengers. While this makes sense, it was not communicated via P.A. system to the gate area, causing many confused and frustrated Club World passengers to be diverted from the boarding lane as it appeared that the flight was in the final stages of boarding.
Group 1 (First and Oneworld Emerald) was invited to board at any time, and Group 2 was
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