Chat With Directv Customer Service – Top Rated DIRECTV Customer Service Support Whenever You Need Questions or need help with billing or technical support? We are here for you
Just call the DIRECTV customer service phone number below and a DIRECTV customer service professional will answer all of your questions.
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If you have a technical problem, or if you need help navigating your device, call DIRECTV Customer Service at 1.800.531.5000. In order for our customer service team to best answer your questions, we recommend that you have your device before calling.
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Tastes change: we think your entertainment package should too. With just a call, existing customers can change their DIRECTV package or bundle DIRECTV with other AT&T services. Do you want to change something? Check out our TV packages, internet packages and equipment offers below.
Some are sports fanatics, some are sitcom surfers. With multiple DIRECTV entertainment packages to choose from, your favorite channels are now included. why wait
Turn on, stream and surf with AT&T Internet and DIRECTV packages. Whether you’re looking for ultra-high-speed Internet for serious gaming or just trying to keep the kids entertained with their favorite shows, you’ll find the right combination of services for you.
Type, click and put your feet up – enhance your entertainment experience with DIRECTV Equipment. Record up to 200 hours of live TV with the DIRECTV Genie HD DVR and access your favorite episodes more easily with the DIRECTV Genie Remote.
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We can help you move your service to a new location. Just call 1.833.390.2186 and we’ll get the ball rolling.
DIRECTV is a satellite television service provider and is available in almost every part of the country. As the name suggests, cable television is a cable-based, hard-line service that relies on a physical cable to transmit the service. Cable availability is based on location, including whether there is cable infrastructure in a particular location.
Yes, you will need your landlord or HOA to approve your installation. Simply print out this Owner Approval Form and make sure they sign it before making an appointment with your technician.
DIRECTV is available almost anywhere in the country. Because DIRECTV is satellite television, all you need is a clear view of the southern sky.
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DIRECTV is available for business. To view available business packages, click here. If you are looking for support, visit our customer service page.
Your DIRECTV account number is the nine-digit number printed at the top of your account. You can also find your DIRECTV account number by logging into your DIRECTV account and clicking on My Review.
You have a variety of payment options to pay your DIRECTV bill. Please choose one of the following payment options:
DIRECTV customers are billed for a full month of service at the start of their billing cycle. The billing cycle date is based on the service activation date and cannot be changed. Payment is made approximately 20 days after the account is generated.
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You have a variety of online payment options to pay your DIRECTV bill. Please choose one of the following payment options:
You can watch movies and shows on your favorite networks’ websites if your DIRECTV package includes those networks in your subscription.
Delivers hundreds of the latest releases straight to your TV to enjoy instantly, many available nearly a month earlier than Redbox and Netflix. To watch movies on DIRECTV, tune in to channel 1100. Movies with a green pay button are available to watch instantly.
DIRECTV On Demand gives you access to thousands of your favorite shows and movies, including the latest releases on the silver screen. To access DIRECTV On Demand, install Channel 1000 and browse the On Demand categories.
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Content availability varies by programming package subscription. The actual number of shows and movies will vary. Additional fees apply to new releases and certain library titles.
To cancel a premium channel or sports package, please contact us at 1.800.531.5000. Please note that you cannot cancel a sports subscription once the season has started.
DIRECTV is obligated to comply with blackout rules established by individual professional sports leagues. A permanently connected land-based phone line to your DIRECTV receiver allows us to know if and when your location is in a dark zone for a particular game.
To access local channels in a new location, call DIRECTV Customer Service and change your service address to 1.800.531.5000.
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In rare cases of severe weather your signal may be interrupted for a moment, but will always return. DIRECTV provides 99% trouble-free signal reliability based on a national survey of representative cities.
What should I do if I see “No signal” or if my TV screen has turned black, blue or grey?
Continue with the troubleshooting steps below only if you see a black, blue, or gray screen or a “No Signal” message without the DIRECTV logo.
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If your TV screen is “snowy” try the following solutions: Troubleshooting Solution 1: Turn the TV and receiver off and on again Using your DIRECTV remote control, press the TV input button in the TV input loop until you see a picture. If nothing happens when you press the input button, click here h for instructions to program your DIRECTV remote to control the TV input and try again. If you still have problems, check the cable used to connect your receiver to the T, if there is no problem with the cable, go to 2. Troubleshooting Solution 2: Check that the TV and receiver are on the same output channel. . Tune the TV to Channel 3 or Channel 4 using your TV remote control, not the DIRECTV remote. If you see a clear picture, slide the Chanel 2/4 switch to the rear channel of your receiver that the TV is on. If you still have problems, go to Solution3. Troubleshooting Solution 3: Unplug the receiver’s power cord, wait 15 seconds, and plug it back in. Press the power button on the front of your receiver and wait for the receiver to reset. Still not seeing clear images? Call 1.800.531.5000 for assistance.
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To reset your DIRECTV receiver, try one of the following methods: Press the red Reset button located in the access card door on the front panel of your receiver and wait for the receiver to reset. Unplug the receiver’s power cord, wait 15 seconds, and plug it back in. Press the power button on the front panel of your receiver and wait for the receiver to reboot. If you are still having problems, call 1.800.531.5000 for technical support.
Blackout rules are established by various professional sports leagues such as the NFL, NBA, and MLB. A blackout is triggered if a local or national broadcast network, such as NBC, CBS, ABC or FOX, has the rights to broadcast a sports game. In this case, DIRECTV customers who live in the home team’s territory may not be able to view the game with their DIRECTV subscription. To view the game as a result of the outage, customers must watch their local channel for the specific broadcast.
Installing DIRECTV is easy. All you need is an unobstructed view of the southern sky and a professional DIRECTV technician will set up your dish for you. If you rent or lease, you will also need permission from your landlord or HOA.
“Line of sight” just means that your DIRECTV dish can be installed anywhere in the house with a clear view of the sky. If any trees or buildings block this view, you will need to find another location.
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You can temporarily suspend your DIRECTV account by calling 1.800.531.5000. To qualify for a service suspension, you must meet the following requirements:
Yes, there is a cancellation fee if you decide to cancel your DIRECTV service before the contract expires. You will be charged a prorated fee of up to $20/month. I have been a DirecTV customer since I bought my first home in 2001 and canceled my service effective 10/31/2022. Prior to cancellation, I contacted DirecTV customer service on 10/10/2022 via chat, see below. I asked the customer service representative if I cancel DirecTV at the end of October, will my Sunday Ticket subscription be canceled? CSR said yes. I then asked if there would be anything owed after October and the CSR said that once I canceled you wouldn’t be billed anything for the NFL after October if it was paid off. 10/13/2022 I contacted DirecTV to cancel my service effective 10/31/2022. I returned the DirecTV equipment on 11/1/2022 by taking it to a UPS store and later received confirmation that DirecTV had returned their equipment. A few days after 11/1/2022, I was checking my ATT/DirecTV account to make sure DirecTV had been canceled, I hadn’t been billed for November, and I saw an NFL Sunday ticket installment. Since then I have tried numerous times to contact DirecTV for help. I was told you can’t help me, I will research and call you to spend a few hours on their phone system from one department to another to other departments like ATT mobile, ATT verse. No one helped me.
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