How Much Does A Business Answering Service Cost – Home / Blog / If you don’t have a 24/7 help desk answering 365 questions, how much could it cost your business?
Are you considering investing in an autoresponder service for your business? Let’s take a look at the benefits for you. An unanswered phone call could mean a lost client
How Much Does A Business Answering Service Cost
Think of us as an extension of your business, helping you retain existing customers and attract new customers and, most importantly, increase revenue and grow your business. A 24/7 response service can save you time and help keep your customers and customers.
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Lost customer means loss of income. Retain your current customers and attract new customers with award-winning autoresponder services. Every call is answered in a friendly and professional manner with your interests in mind. A call answering service that knows the ins and outs of your business just makes sense!
Lack of staff can stress you and your employees and it will affect your customers, but we can help with that! If you are understaffed or have specific hours when you need support, we have you covered. Peace of mind is important for both you and us, let’s talk! Customer service is our specialty and we make it a priority to provide award-winning call answering services with flexible options.
Weekends, holidays and vacations – for me! Never underestimate the power of virtual secretaries and live representatives taking calls for you on holidays, weekends or when staff are on vacation.
Never miss a call and make customers feel like they are your priority by always answering the phone on time.
How To Create A Customer Centric Strategy For Your Business
Create a great experience for your customers and make a positive first impression on potential customers. Your response to customer requests is critical to the success of your business. Avoid missed calls and voice messages and have a friendly and knowledgeable representative answer your phone calls as an extension of your business.
We have a range of flexible and personalized call-answer packages for start-up small businesses starting at $89.95 per month. Contact us today. When it comes to answering your work phone, you have a variety of options. There are many things to consider in order to make the right choice, so it is always important to ask what costs more – a secretary or an answering machine.
Many businesses choose between a staff secretary or a professional answering machine to handle their calls. In the microcosm, both are very similar. Someone calls your company and talks to a helpful person who can help them by making appointments, processing orders, sharing company information, giving it to the person they need to talk to, etc. A secretary and an answering machine are two alternatives to achieve the same result, if you look at it call by call. So is a secretary or answering machine more expensive?
Let’s say your company receives 10 calls per business day. This is about 200 calls per month. Each of these calls lasts an average of 1 minute 30 seconds. Auto-responder services typically cost between $0.80 and $1.20 per minute depending on your plan, so let’s keep it simple and say $1 per minute. 200 calls x 1.5 minutes x $1/minute = $300/month for auto answer. That’s $3,600 for a year of professional real-time auto-responder services, but that figure can obviously fluctuate up or down a bit depending on the volume of your calls.
Call Answering Service Cost
The average annual salary in the United States for administrators, office managers, and administrative assistants is about $30,000 per year. You can immediately conclude that $30,000 a year for a secretary is more than $3,600 a year for an answering machine. However, there is one more thing to consider.
The cost of hiring an administrator in your office is not limited to 30 thousand dollars a year. Think about the time you have to spend on their training, the money that should be used to buy the equipment they need to do their job, payroll taxes and benefits. Think about paid vacations and breaks when they won’t even answer your calls. Don’t forget the opportunity cost if they can’t answer the call because they’re away from their desk or on the phone with someone else. And finally, how long does a secretary usually stay in his position before moving on to another job and you have to go through the process of finding, interviewing, hiring and training another one?
Another thing to consider when thinking about the cost of a secretary versus hiring an answering machine:
What happens to your office phones when your secretary inevitably goes home for the day or doesn’t work weekends? Chances are people will still try to contact your business after business hours, and only a 24/7 real-time response service can provide that coverage.
The Benefits Of A Live Receptionist: How They Can Save Your Business Time And Money
The numbers don’t lie. It is much more profitable to use a professional answering machine than to hire an administrator. It’s more convenient. After all, a great phone answering service can provide much better phone service for a fraction of the cost.
If you’re wondering how much it can cost to use an autoresponder, contact us today for a free consultation.
Related Articles What is the difference between an answering machine and a virtual assistant? 30 Reasons You Need an Auto Answer for Your Business How Your Business Should Answer the Phone No business has an unlimited supply of financial resources. It is important to spend money in the most reasonable way in order to get the most out of it. If you’re considering partnering with an autoresponder service to cut down on your in-house autoresponder costs, you’re on the right track. This venture will save you a lot of money in the long run. If Easybee is on your shortlisted list of autoresponder services, well done! However, you may wonder about the cost of this partnership. Since you have not worked with Easybee before, your concerns are justified. That is why in this article we will help you calculate the monthly cost of Easybee services. Before we get started, please note that the cost of Easybee services varies greatly depending on the services you choose and the volume of calls, so we will not give an exact figure for how much Easybee costs, but we will help you calculate it on your own. Let’s start. Keeping your customers happy is priceless! First of all, let me tell you some important information. Regardless of the cost of an autoresponder service, if it makes your customers happy, it’s worth it. This is because acquiring new customers every day is not conducive to the long-term success of your business. Instead, building brand loyalty works. Regardless of the cost, you need to keep your existing customers happy so they keep coming back and also sell your services to their friends and family. This is the best way to create long term growth as a thriving business. We don’t break your budget Easybee is the most affordable autoresponder service you’ll ever find. Period. This is achieved through a combination of the latest technology for our scripting tool and a high quality workforce at our onshore facilities. We aim to provide our services to every small and medium business in the market. To achieve this goal, we have reduced our prices as much as possible. This does not mean that our services are “cheap”. Although our services are the most affordable on the market, this does not mean that our work is “cheap”. We are one of the most popular autoresponder services due to our top notch capabilities. We do not plan to reduce the quality of our services in order to get more profit in the future. We have the industry’s best supervisor-to-employee ratio and response times thanks to our large workforce. Pay only for what you get We have a variety of plans in all sizes for you. However, we recommend that customers who only want to pay for what they will use subscribe to a smaller plan and pay for the excess. Unlike other autoresponders, we don’t charge extra for overruns! For example, our 100-minute plan costs $109, which is $1.09 per minute. If you use more than 100 minutes we don’t charge extra, we continue to bill only at the rate of $1.09 per minute. Unsurpassed flexibility! Our business model is especially useful for SMBs that don’t have the budget for an expensive fixed monthly autoresponder service. Instead, the business only has to pay for the exact amount of services they receive from us, which ends up saving them a lot of money in the early stages when there are not so many customers. Check out our plans at https://easybeereceptionist.com/plans/ Closing Words Cost is one of the biggest concerns when it comes to partnerships.
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