How Much Does Service Titan Cost – ServiceTitan is a popular field service management (FSM) solution used by more than 4,400 service businesses and more than 100,000 contractors. This solution is used in a variety of industries including HVAC, electrical, plumbing, chimney sweeps and garage doors. ServiceTitan helps businesses generate revenue and optimize operations with features including online and call booking, a dispatch board, a mobile application, online payment processing and reporting.
ServiceTitan was founded in 2012 by Ara Mahdesian and Vahe Kuzoan. Currently, this solution is used by more than 4,400 service businesses and more than 100,000 contractors.
How Much Does Service Titan Cost
ServiceTitan has a variety of features that help service businesses generate revenue and optimize operations These features include online and call booking, a dispatch board, a mobile application, online payment processing and reporting.
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ServiceTitan first started in electrical, HVAC and plumbing. They have since grown to serve a variety of industries including garage doors, chimney sweeps, pool services and water treatment.
Overall, ServiceTitan is one of the most powerful solutions on the market, and offers a wide range of features not found in many of its competitors. If you are a large organization with 30 to 35 contractors willing to pay a premium for an advanced solution, we recommend ServiceTitan. If you’re a small to medium-sized business looking for a more lightweight solution, consider checking out Housecall Pro or Jobber.
ServiceTitan pricing starts at $398 per month and increases with individual contractor needs. ServiceTitan requires the purchase of an annual contract. ServiceTitan does not charge additional fees for office staff.
Below, we’ll discuss ServiceTitan’s key features and how they can streamline your workflow and automate many of your daily tasks. We include screenshots of the product to give you an idea of its design and layout.
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ServiceTitan’s dashboard provides an overview of your business and tracks performance. The dashboard is organized into modules that can be customized to display the KPIs you want. The data displayed is updated in real time and transactions can be sorted by business unit or date range. Here are some of ServiceTitan’s dashboard modules:
ServiceTitan helps you earn by simplifying the job booking process. Customers can book jobs through your website, and the platform helps your office staff respond to booking inquiries over the phone.
With ServiceTitan’s online booking feature, customers can book jobs directly from your website. Customers can select from available dates and times and enter their contact information. The information received will automatically flow into the database where your office staff can assign the task to a technician.
You can use Google Local Services to help customers find your business. Once your company is Google verified, customers can schedule work directly from Google’s search results page without visiting your company’s website.
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ServiceTitan’s call booking feature helps your office staff accurately identify your customer needs and book work quickly. When you receive a call, a pop-up will appear with the caller’s name and contact information. Additionally, you can quickly access customer profiles containing important information such as locations, notes, forms and attachments.
ServiceTitan helps you quickly create, send and track quotes and estimates. Quotes can be generated through both the mobile app and browser. The quote will include necessary information including materials, services, amount due, and discounts. You can send quotes to your customers via email, or present them in person via the mobile application.
You can present different quote options to your customers with different prices and materials. This is a useful income-generating feature that allows you to attract customers with different budgets.
ServiceTitan PriceBook helps you quickly generate eye-catching estimates. Pricebook is a digital catalog of the services and materials your company offers. Staff members can use the price book to find desired services and materials and add items to the quote. Items in the price book contain prices, marketing details and images. You can customize items to include upgrades and recommendations to help maximize ticket size.
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ServiceTitan helps you efficiently schedule jobs and dispatch your technicians. A calendar provides an overview of all tasks scheduled for your business. You can drag and drop calendar items to quickly adjust your schedule
The dispatch board offers a live feed of your technician’s scheduled work. As with the calendar, tasks can be adjusted by dragging and dropping items onto the board. Tasks are color coordinated to indicate job status and will automatically change depending on whether the task is upcoming, in progress, or completed.
The dispatch board also includes a map that tracks the GPS location of your technicians in the field. Your technician’s PIN is updated based on the location of their mobile device.
The mobile application is the primary ServiceTitan feature used by field technicians. ServiceTitan’s mobile app allows field technicians to:
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Invoices can be sent to your clients via email. ServiceTitan supports batch invoices, which allows you to send email invoices to a group of customers at once.
With ServiceTitan, you can receive electronic payments from your customers. In the field you can collect payments by credit card and check using your mobile application. You can also send your customers a link to an online payment portal. Standard fees apply for credit and debit payments through their partnered payment processing vendors.
You can collect recurring payments through ServiceTitan’s subscription feature. You can store customer billing information in ServiceTitan, and automatically charge customers on specific payment schedules. Membership may include discounts and other benefits.
ServiceTitan includes over 150 built-in reports that help you track key data points and monitor your business performance. Below are some of the reports you can generate in ServiceTitan.
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ServiceTitan is used by home service businesses in a variety of industries. Here are some of the industries ServiceTitan specializes in:
ServiceTitan competes with several field service management solutions that offer similar functionality. The best choice for you will depend on your budget and feature preferences.
We analyzed ServiceTitan against its top competitors. Read these in-depth analyzes that evaluate ServiceTitan’s cost, features and ease of use compared to alternatives:
ServiceTitan is a popular field service management solution used by over 4,400 service businesses and over 100,000 contractors. The solution includes all major FSM features including online and call booking, a dispatch board, a mobile application, online payment processing and reporting.
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ServiceTitian is the most powerful field service management system on the market today. If you are a large, or rapidly growing business looking to invest in technology to differentiate your business, we recommend ServiceTitan. There is no other platform with as many features to support your operations and grow your business
If you’re a small service business with a tight budget, Jobber and Housecall Pro are excellent options.
Lloyd Park is a research analyst, where he conducts in-depth analysis of software markets and products. Lloyd also has experience managing the development of software platforms and is an expert in content production and media software. You can connect with Lloyd on LinkedIn.
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