How To Open Cleaning Business – Hi, my name is Nicholas Ciano and I own an outside house cleaning company called Go Green Cleaning & Maintenance in Walnut Creek, CA. We pride ourselves on our customer service and five-star performance.
I started this company 4 years ago with the idea that I wanted to work for myself and add to my growing family. We specialize in gutter cleaning, solar panel cleaning, exterior window cleaning, deck restoration, cement and deck sealing. About $20,000 per month on average.
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I graduated from Chico State University, majored in Business Finance, and moved from job to job in search of my ideal career. I struggled to find something I loved and found that I lacked drive and passion.
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Be patient and enjoy the process. No company is perfect and it takes trial and error to learn what works for your industry.
Now that I’ve touched my wife’s button, I’ve decided to take life into my own hands and start something for myself, for us. I’ve worked in construction and other trades, and I didn’t realize I didn’t like their workers and their behavior.
After working for a guy in the outdoor cleaning industry for a few years, I knew I could contribute and make an impact in the industry. I want to focus on environmental protection and customer service.
With a small advertising budget and a truck, I took a leap of faith. When the compliments, appreciation and trust from customers made my dream come true, I knew it was what I was meant to do. My philosophy is to treat people the same way. This was easily accomplished in all areas of the business. We respond quickly, are honest and competitive.
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Starting, building, and owning a business can be one of the most difficult endeavors. Knowing why your business idea and your day-to-day activities and who you are as an owner is what makes you successful is the most rewarding thing.
I was able to build my website and do all my SEO with a background in computer science, management information systems and finance. Between learning the latest 2020 practices through Neil Patel and Youtube channels, I was able to get a lot of information from free websites.
I did everything myself from start to finish. I started this business with little knowledge and little experience. A man I met while working at my previous employer came on board shortly after I started the company and helped with most of the day-to-day physical tasks. We enlarged the roofs by cleaning gutters, cleaning solar panels, and removing moss from the roof. We climbed the ladders to clean the windows and washed houses and gardens.
The job is very physically demanding and I loved having my right-hand man help me with the workload. The sky was the limit with him. Although we have added some services and removed some services, we have stuck to the core services that include external cleaning.
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I got a credit card to buy all my equipment, the truck, truck (free advertising) and advertising monthly budgets were all financed by this credit card.
My biggest advice is to be patient and enjoy the process. No company is perfect and it takes trial and error to learn what works for your industry. It didn’t happen overnight and it wasn’t easy, but it’s important to make decisions that align with your best and worst enemy and your startup company’s long-term goals.
To increase traffic, we offer specials and discounts when you book 2+ services for first-time customers, seniors, neighborhood properties and more. This has been an important part of customer loyalty and referrals. People like people who work with them and provide solutions to their problems for competitive rates.
When we first started, I had a very small advertising and marketing budget and put all my eggs in one online marketing platform basket. It seemed like a perfect fit for us and we focused on doing great work, which in turn got us great reviews and continues to earn us leads and customers.
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We also offer discounts to get our name out there. It’s about getting experience and getting things done by the new company. To build a Rolodex of clients, we had to offer deals and do less work than we did in our inception days.
We offer our customers a 100% satisfaction guarantee with all our services. We do this work first and confirm all our services with before and after photos. It’s important to treat every business as if it were your parent’s or family member’s home.
Website design and SEO are critical in attracting attention and educating customers about what we offer as a long-term problem solver. I would say that having a great website brings a lot of customers to our business. People want to see a legitimate company they can depend on when they are looking for reliable businesses to come to their home. I would say that’s about 35% of our business. We offer contact pages and free quotes through our website and get back to our customers within 24 hours.
It’s important to set goals, don’t procrastinate, and get all your ideas down on paper, to see what you need and want to do, and to check things off when you’re done and moving forward. How are you doing today and what is your future?
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We work hard to provide the best service possible and I believe customers see the value we offer. We have been successful because of our love for our customers and passion for our work.
Now that we have all the tools and equipment, the cost of goods and daily expenses are low. We’ve been in business for so long that our attention to detail, reputation, reviews and word of mouth put us at the top of the industry in our region.
Ideally, we’d like to go to the 2nd truck and expand the reach of the city. We want to hire and train people who can take over business and continue to do great things for people.
Ideally, we would like to have two trucks and cover the entire East Bay region. Depending on the team, we’re creating the sky’s the limit and it only goes up from here.
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It’s important to set goals, don’t procrastinate, and get all your ideas down on paper, to see what you need and want to do, and to check things off when you’re done and moving forward.
The best decisions were to start it on my own (no partners – no one to answer to but yourself) and advertise. Also, take advantage of free online resources. Youtube has incorporated and taught many things that I incorporate into my daily routine. Running SEO, tips and tricks, do’s and don’ts. Take the time to become a master of your craft, be flexible and embrace the pros and cons. You’ll never learn if you don’t try, and it’s important to set yourself up to win.
We are looking for Janitorial and Repair Technicians who have customer service skills, are eager to learn and are not afraid of heights, able to lift 100 pounds and perform very physically demanding work. The business opportunities are endless and it’s up to you to succeed with us. We want to expand and need help to do so. You can drive your truck and be as successful as you want. We’ve done all the basics, now it’s time to help other people succeed.
We are a general cleaning company. However, we use QuickBooks for forecasting, sales, payroll, and customer relations.
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Our greatest influence was a colleague who supported my goal of starting a company and pushed me to pursue my dreams. He also has a successful business and was always available to answer any questions and point me in the right direction. Also, YouTube has become an important and fundamental resource for learning, education and development of our knowledge.
Basis and understand insurance claims, marketing, administration, manuals and IRS, quarterly payments, PandL, understand your credit card related systems (QuickBooks, CRM and running reports)
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