How To Start A Multi Service Business – Remember when you used to go to the video store to rent the latest blockbuster? You can still find a few video stores around town, but this business model is fast disappearing.
Netflix created a major disruption in the movie rental industry, and many industries were quick to follow suit. Microsoft is also starting to offer subscriptions for Microsoft (formerly Office) 365!
How To Start A Multi Service Business
Consumers are starting to get used to the idea of subscribing to services instead of buying them, which is called the managed services model. Now is a good time for a managed service provider (MSP) like you to develop a model that fits your business.
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For consumers, it’s all about convenience. They can opt in or out of service whenever they want and adjust their plan to pay for what they use. Companies also appreciate the predictable revenue that comes with the subscription model and many other benefits.
Digital Telepathy, a San Diego based design company, switched to subscription only and increased its revenue by 300%!
“Instead of signing project contracts or monthly retainers with detailed scope, we simply offered all our services under a flat-fee subscription. Clients were initially confused, but once they experienced how our new approach improved our alignment on strategy, design output and work speed, our retention rates skyrocketed. Chuck Longaneker, Founder of Digital Telepathy
But digital telepathy is only one example. You need to find the right model for your market, your business and the products and services you are selling.
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Wondering how to make the managed services model work for you? We have a few tips to share.
The first thing you should do is provide excellent technical support. This will help you get your foot in the door. Businesses rarely need to hire an IT consultant if everything is going well.
IT departments have been using remote control software for years. While this is effective, it has the disadvantage of being disruptive to the end user. Opt for non-intrusive support tools so you can troubleshoot problems easily and resolve them quickly.
This reduces ticket time and helps you earn money with help desk support. It also allows you to build recurring revenue with your customers.
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You can get this feature for free, but charge your customers a hefty monthly fee per user.
Your next step is to differentiate yourself from the competition. Before you can create a clear strategy, you must define the specific problem you are trying to solve.
Once you understand your market’s problems, you’ll be able to provide specific and cost-effective solutions. This is your unique value proposition and you should spend time developing it.
Even if your customer’s problems don’t fit into all of these categories, you should be able to apply your solution to at least 2 of the 4 of them.
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If you need help building an effective strategy, read our article How MSPs Can Write an Effective Value Proposition in 3 Steps
The first step is to set your price to establish your break-even cost and your delivery cost. Then, evaluate the difference between the costs of internal staff and your managed IT services. This allows you to explain your solution in terms your customers understand.
Once this is done, standardize the price for your main offer. By knowing what your regular and overhead costs are, you’ll be able to go to market faster with your solution. This will help you determine which vendors to develop successful pricing for and you will shorten your sales cycles. Selling becomes easy and repeatable, allowing you to scale your business faster.
This is a very flexible model. It is designed for businesses with employees who work with multiple devices.
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Define a price per user that includes all possible services. This will help you understand your costs. Don’t forget to break down your price target and price.
This is known as “Cake Price”. It offers flat fees for all your services and focuses on customer experience.
To build value-based pricing, start with the per-user concept and add your management fee. You don’t need to disclose your price to every user. Present a single price. Customize your pricing for each service to maximize your profits. As we mentioned earlier, make sure you explain the cost to in-house staff compared to your services.
Help your customers understand all the details of IT related costs. Everything from loss of productivity to downtime is fair game.
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Once your customers see how difficult it is to run their IT department without you, tell them about your managed services. Explain that your solution will have minimal impact on their productivity and that you will be there to provide your expertise.
You can use this model to track specific aspects of your customer’s infrastructure and alert them to problems. The advantage here is that you can charge extra for support.
Evaluate costs and resources to provide three base price points (less than 3 is ineffective and more confusing). Explain how higher price points provide better service. Otherwise, most customers will opt for the cheapest package.
Use this model to create an optimized solution for everyone. You can offer standard service with hourly blocks for customers who need more specialized solutions.
Consider These Factors While Developing An On Demand Multi Service App Like Gojek
Your customers may be overwhelmed by the list of features. That is why you should carefully describe each package. Otherwise, you’ll end up with packages that don’t meet your customers’ needs, and you’ll spend more time managing contracts than generating new revenue.
Remember, what works for a fellow MSP won’t necessarily work for you. Being flexible makes you more competitive.
Keep working on an easy entry point (support) to flex your IT muscle. Describe your unique value proposition in detail and prepare a pricing model for it. This will lead you to long term success.
As a provider of value-added cloud solutions, dedicated to providing more to its partners, direct customers and extended network. The blog is just one example of how we do this, and our team members often collaborate on content to make sure it’s as beneficial as possible to our readers. If you like what you see here, we strongly encourage you to subscribe! Developing an app like Gojek is a rewarding experience for aspiring entrepreneurs like you because all your hard work and efforts will pay off. With Gojek Clone App, you have the ability to create history by becoming the most successful businessman in the world. This super app offers its users 80+ on-demand services through its powerful digital platform.
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If you are adept at completing multiple tasks at the same time, then you are the right person to carry out your multi-service business ideas. So, what exactly is a multi-service-based business? A multi-service business is a business model that provides multiple services from a single location. With this business model, many people benefit from the opportunity to access various services from a single location.
The popularity of multi-service applications is no less than Godsend. Ride-hailing, on-demand store delivery, beautician on-demand and a wide range of other services make this Gojek clone app all-rounder. App users can avail a range of services delivered to their doorstep. Nowadays, businesses are experimenting with new ways to engage their customers to increase revenue and brand image. With smartphones becoming an important part of daily life, technological advancements are introducing new ways to engage consumers by launching an app like Gojek.
Gojek clone is known as a “super app” because it provides a wide range of services on demand. This multi-delivery app includes an infinite number of on-demand solutions. Instead of using separate apps to book movie tickets and send packages, users can use the Gojek clone script to fulfill both needs. The Super Application model is more convenient and saves customers time. This business model works well because consumers today are impatient and want things as quickly as possible. Thanks to the Gojek clone app, customers can find anything and everything on this on-demand platform.
User-friendly solutions always attract people, that’s why an app like Gojek has gained immense market popularity. An app like Gojek has a high revenue and user base because it provides several benefits to consumers and business owners. Hence, entrepreneurs have entered the market realizing that this multi-service business model is profitable. Here are some steps to develop a Gojek-like app:
Business Strategies Of On Demand Multi Services App Like Gojek By Maya Josephine
To start a multi-service application, you need to have a good plan and understand every aspect of the application. While developing a multi-service app, you have to consider many factors including platform, features, UX/UI design, complexity, location, etc.
Next, you should choose the right app platform based on your target audience. For example, you can choose a native app, a cross-platform app, or a web app.
To stand out in the market you need to integrate unique features into your Gojek clone app. However, you can choose and add features as per your budget.
While developing Gojek clone app, use modern tech stack. Once you scan the market, you will find many features and functions, allowing you to use a variety
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